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Frequently asked questions

Everything you need to know about MockMaster, English tests and Australian immigration requirements.

About MockMaster
How accurate is MockMaster's AI scoring? +
Our PTE AI scores are within ±3 points of official Pearson scores on average, validated against 8,000+ real student exam results. For NAATI CCL, we score all 5 criteria independently. IELTS AI scoring is within 0.5 band of the official result for 88% of students.
Is MockMaster free? +
Yes — the Free plan gives you 3 complete full-length mock tests with AI scoring across all 5 tests, plus access to all score calculators. No credit card required, no time limit. Upgrade to Pro for unlimited mocks, study plans, pronunciation heatmap and the score guarantee.
Which tests does MockMaster cover? +
PTE Academic, NAATI CCL, IELTS Academic & General Training, CELPIP-General and LanguageCert Academic. One subscription covers all 5 — you can switch between tests at any time.
Can I prepare for multiple tests at once? +
Yes. Many students prepare for PTE Academic (for their visa English requirement) and NAATI CCL (for the +5 PR points bonus) simultaneously. Our AI combines them into a single daily schedule without overloading you.
How long does preparation usually take? +
It depends on your starting score and target. Students aiming for a 10-point PTE improvement typically achieve it in 3–4 weeks with 45 min/day. A 20-point improvement usually takes 6–8 weeks. Our AI plan tells you exactly how many weeks you need based on your personal gap and exam date.
Billing & account
Can I cancel anytime? +
Yes — cancel from your account settings at any time with no cancellation fees. You keep Pro access until the end of your current billing period.
Do you offer refunds? +
If you are unsatisfied within 7 days of your first paid subscription, contact us for a full refund. After 7 days, refunds are assessed case by case. We are always reasonable.
Is the annual plan worth it? +
The annual Pro plan costs AUD $235/year (equivalent to $19.60/month), saving 33% vs monthly billing. If you are preparing for 2+ months — which most visa applicants are — the annual plan is significantly better value.
English tests & immigration
PTE or IELTS for Australian PR? +
Both are accepted. PTE Academic tends to be faster (results in 1–5 days vs 3–13 days for IELTS) and many students find the AI-marked format more consistent. IELTS is more widely recognised globally. If speed matters for your EOI, PTE is often the better choice.
What is NAATI CCL and why do I need it? +
NAATI CCL (Community Language) is an interpreting test offered in 300+ language pairs. Passing it adds 5 points to your Australian skilled migration points score. For many applicants these 5 points are the difference between receiving an invitation and waiting indefinitely.
What PTE score do I need for Australian PR? +
50 in each skill = Competent English (6 immigration points). 65 in each skill = Proficient English (10 points). 79 in each skill = Superior English (20 points). The score is per individual skill — a high overall cannot compensate for one low skill.
What CLB score do I need for Canadian PR? +
For Federal Skilled Worker (Express Entry) the minimum is CLB 7 in all 4 skills. CLB 9+ in all skills gives the maximum CRS language points (29 per skill) and a significantly stronger profile. CELPIP and IELTS General Training are both accepted for Canadian immigration.
Does MockMaster guarantee my visa? +
No — we guarantee your test score, not your visa. Visa decisions are made by the relevant immigration authority based on your full points profile, occupation, and many other factors. We help you achieve the English score component required.
Still have questions?
Our team replies within 2 hours on weekdays. Ask us anything about test prep, visa requirements or your study plan.
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